All orders will be dispatched within 1-7 working days after shipment. The products usually take 10-15 working days to arrive after dispatch.

Please note that the transportation time does not include the processing time.

The total time required to receive the order is the processing time plus the transportation time, which is estimated to be 11 to 18 working days.

Please make sure to provide a detailed delivery address (including the street number). Otherwise, our customer service team will notify you, which may result in delayed shipment.

After your goods are dispatched, we will notify you by email and provide a tracking number.

If you haven't received the email or the tracking number is invalid, don't worry. Just contact us and we will help you solve the problem!

If you need more detailed information, please send an email to qhccid@163.com

 We will be more than happy to serve you!

Delivery Instructions:
Please carefully inspect the package upon receipt. If there is any damage or missing items, please contact us immediately and provide relevant proof within 24 hours.

If you haven't received your order within 30 working days after receiving the shipping confirmation email, please contact us via yl422240894@163.com and provide your name and order number. We will investigate the matter for you.

After-sales Service:
If the product is damaged or lost due to transportation issues, we will provide a refund service based on the specific circumstances. Please contact our customer service team promptly.

All goods are tax-free, including sales tax.
This means that you do not need to pay any additional sales tax when making a purchase.
We recommend that you check the tax information displayed during the checkout process to understand the specific tax amount for the goods you are purchasing. If you have any other questions or concerns about taxes, please feel free to contact our customer service team. We will be more than happy to assist you.
Please note that this tax policy may be subject to changes based on updates or revisions to state and local tax laws. Thank you for understanding and complying with applicable tax regulations.

The product price already includes customs duties and taxes.
Please note that customs duties and taxes are included in your total purchase price. The determination and assessment of customs duties and taxes are the responsibility of the customs authorities of the destination country/region. Although these fees are not always applicable, they are calculated based on the value of your order and the import duty exemption limit of the destination country/region (if applicable).
If the package is rejected, the recipient is responsible for all return-related costs. Refunds for international rejected packages will be issued after deducting the relevant fees.
Please note that any delays related to customs clearance are beyond our control. We recommend that you contact the local customs authorities to inquire about the status of the package or to ask if your package has been detained.

If you have any further questions, please feel free to contact us and we will do our best to assist you.